Shipment Protection
Shipping Information
Fast, secure delivery with careful packaging to protect your research products.
Processing Time
Orders placed before 3:00 PM ET on a business day ship the same day. Orders placed after the cutoff, or on weekends and holidays, ship the next business day. Every order includes tracking.
Cut-off time:
3:00 PM ET
Business days:
Monday – Friday only
Holidays:
Federal bank holidays observed
Secure Packaging
All lyophilized research products are carefully packaged to help ensure they arrive safely. Each vial is cushioned and protected for secure transit.
Protection:
Vials securely cushioned
Packaging:
Sturdy shipping boxes
Stability:
Lyophilized for shelf stability
Order Tracking
Every order includes tracking. You will receive tracking information via email as soon as your order ships. Track your package in real time through our carrier partners.
Email updates:
Shipped and delivered notifications
Real-time tracking:
Via carrier website
Support:
Contact us for any issues
Delivery Areas
We currently ship to all 50 US states, including Alaska and Hawaii. PO Boxes and APO/FPO addresses may be supported depending on the selected shipping option.
Continental US:
Full service
Alaska & Hawaii:
Extended transit times
International:
Coming soon
